Pipeline reaches external action
A policy-issue step creates an envelope and marks the node awaiting signature.
Configurable for operators.
Deployable for regulated IT.
Regisseur is not a hosted chatbot bolted onto operational work. It is a deployable operating layer: local data plane, workspace providers, signed bundles, token-gated external actions, and runtime-produced demo artifacts.
§ 02 — Local data plane
Run where the regulated data already lives.
Regisseur runtime
Web · worker · queue · ledger
Execution, audit events, work state, provider calls, and cascade resumes stay inside the deployment boundary.
↕
Local services
Postgres · storage · DocuSeal
Core data, signed documents, and default e-signature flows can run without a vendor-hosted data plane.
↕
Systems of record
DMS · policy admin · CRM
Existing systems remain authoritative. Regisseur reads, writes, and records through scoped provider contracts.
§ 03 — Provider layer
One workspace. Multiple outbound systems. One audit trail.
| Category | Provider choices | Control point | Operational use |
|---|---|---|---|
| SMTP default · Microsoft Graph · SendGrid | Credentials tested per workspace | Invitation and notification delivery | |
| Messaging | Twilio · REST gateway | Signed outbound calls | External party nudges and confirmations |
| Signing | DocuSeal default · DocuSign option | Token-gated embedded signing | Policy issue and signed PDF capture |
| Error reporting | Sentry · GlitchTip · NoOp in dev | Workspace-selected resolver | Operational evidence and incident triage |
§ 04 — External actions
Signing is a pipeline pause, not a side channel.
Provider creates signer URL
DocuSeal runs in-stack by default; DocuSign can be selected when a customer requires it.
Portal token gates access
The signer receives a single-purpose link. No platform account or user JWT required.
Webhook resumes cascade
Completion stores the signed PDF, updates envelope state, and advances the workflow.
§ 05 — Vertical promotion
Verticals move as signed operational packages.
A line of business is a package of process templates, agents, forms, documents, and tools — promoted without hand-rekeying.
Operators dry-run a bundle, inspect import states, resolve conflicts explicitly, and install new versions without mutating history. In-flight work stays pinned to the versions it started with.
§ Next step
Bring your deployment constraints.
We will map the first workspace.
We will walk through providers, credential testing, signing, bundle promotion, and the UAT path needed before a live carrier demo.