§ Self-Serve PortalDocument · REG-PORTAL-2026.06

The people outside your walls get a front door, too.

A branded, passwordless portal where applicants and claimants track status, see exactly what’s outstanding, upload what’s needed, and get their decision explained — while every action lands on the same governed case your team operates.

The applicant dashboard — progress checklist complete, an approved underwriting decision with a plain-language rationale, the issued policy, document downloads, and beneficiaries.
The applicant's viewDecision explained, policy issued, documents delivered — self-served
§ 01Access

Passwordless access.

Applicants sign in with a one-time secure link — no account to create, no password to forget.

The applicant portal sign-in — passwordless, offering to send a one-time sign-in link.
Passwordless accessA one-time sign-in link — no account, no password
The apply page — a conversational AI insurance assistant inviting the applicant to apply in minutes.
Apply in minutesA conversational AI assistant at intake
§ 02Status

Status and requirements, in plain language.

The portal shows where the case is, a clear checklist of what's still outstanding, and a secure upload for each requirement. When the upload arrives, the case resumes automatically — no email ping-pong.

The check-application-status page — reference number and email lookup, with no login required.
Check status without logging inReference plus email — no account required
§ 03Decision

Decision, explained.

When a decision is made, the applicant sees the outcome with a plain-language explanation and — where relevant — the issued policy or document delivered straight to the portal.

§ 04One record

One case, two front doors.

The applicant portal and your operator surface read the same case. Nothing the applicant does lives in a separate system — it's the same governed record, the same audit trail.

§ Next step

From first inquiry to policy in force — entirely self-served.

The self-submitted term-life demo runs the whole portal flow end to end: an applicant tracks status, uploads what's outstanding, and gets the decision explained — on the same governed case the operator surface reads.

Book a walkthrough Watch it run end to end